Dianne Murata joins Jon on today's episode, where we talk about making that unexpected pivot in our work. Dianne hit the crossroad where she could ignore her customers and stay in her lane, or figure things out. She chose to roll up her sleeves and figure things out. This is an insightful conversation around ignoring the voices in your head that tell you you're not the expert and forging ahead to make change. Dianne Murata is a change maker we need to start listening to.
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