According to a recent study conducted by PwC, 41% of consumers stated they are willing to pay additional fees. With consumer expectations further shifting to an always-on virtual e-commerce experience, same day delivery expenditure is expected to reach $15.6 billion by 2025 in the U.S. alone.


Additional research from McKinsey & Company recently reported that mature integrated business planning (IBP) processes increased sales opportunities by as much as 50%, improved service levels up to 20%, and lowered freight costs by 10 to 15%.


How can companies leverage the next generation of IBP technology to win in the marketplace and simultaneously optimize cost and service? 


In this episode, host Caleb Masters is joined by Darrell Edwards, the former COO of La-Z-Boy, to discuss:


  • Why today’s consumer expectations have increased complexity for supply chains

  • How next-generation IBP technology is reshaping the way supply chain delivers results

  • Leading teams through the adoption of new IBP technologies

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