What does it take to achieve Shingo Gold and create a sustainable culture of continuous improvement?
In this episode of the Enterprise Excellence Podcast, Brad Jeavons welcomes Fabiana Trevizani, Head of Excellence at Vale Brazil, to discuss the organisation's journey to achieving the prestigious Shingo Gold Prize.
Fabiana explains how Vale used the Shingo Model to strengthen its Vale Production System (VPS), improve leadership behaviours and align operations and support teams around a common purpose.
We explore:
Leading with humility and respecting every individual Strengthening leadership through coaching and active listening Aligning support functions with operations Using shared logbooks, weekly meetings and integrated gemba visits Encouraging collaborative problem solving Building psychological safety and employee engagement Embedding continuous improvement into daily routines
Fabiana also shares her advice for leaders pursuing organisational excellence, including the importance of humility, courage, resilience and learning from mistakes.
This conversation offers practical insights for managers and leaders interested in the Shingo Model, Lean management, cultural transformation, operational excellence and continuous improvement.
Case study coming soon: https://enterpriseexcellencepodcast.com/downloads
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