In this episode of Retail Perch, Gary and Shekar reunite to discuss Gary’s new paper, Retail 5.0: The Age of Bionic Orchestration. They explore how AI and retail innovation mirror human anatomy, the shift from making decisions to designing decision systems, and the difference between human-speed and machine-speed retail. The conversation looks at how orchestrating both human and machine intelligence can create smarter, faster, and more adaptive retail experiences.

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