Kindness is far from a soft skill — it's a strategic asset. Leaders and professionals who practice genuine kindness foster deeper trust, stronger team cohesion, and higher employee engagement, all of which translate directly into productivity and retention.
In Episode 254 of The Mindset Game® podcast, Vered Kogan speaks with Linda Cohen, international keynote speaker and author of The Economy of Kindness, about how everyday acts of kindness shape workplace culture, leadership effectiveness, and customer experience.
Drawing on decades of work with corporate teams and frontline organizations, Linda shares practical insights including:
Why employees often leave managers, not organizations
How curiosity can transform difficult conversations
What spectrum thinking offers in place of binary reactions
Why consistent acknowledgment strengthens engagement and trust
How small moments of kindness influence customer loyalty and brand perception
Podden och tillhörande omslagsbild på den här sidan tillhör
Vered Kogan. Innehållet i podden är skapat av Vered Kogan och inte av,
eller tillsammans med, Poddtoppen.
