How Kempinski Is Changing What a Hotel Stands for With E.R.A.

Barbara Muckermann, group CEO for Kempinski Group, talks with James Shillinglaw of Insider Travel Report at this month’s Virtuoso Travel Week in Las Vegas about E.R.A. (Experience Real Access) which turns a Kempinski hotel into a gateway to a destination with special tours and experiences that only insiders can provide. E.R.A. was introduced at the Hotel Vier Jahreszeiten Kempinski Munich this month, will debut at the new Kempinski Augustine Hotel Prague when it opens early next year, then to other Kempinski hotels around the world. For more information, visit www.kempinski.com. 

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