Tune in to our latest gripping discussion with Dr. Jordan Woodsworth where the veil on veterinary mishaps is lifted. Hosts Dr. Mike Bugg and Dr. Jonathan Leicht delve into the seldom-discussed reality of medical errors within veterinary practices.
In a transparent conversation, Dr. Woodsworth shares valuable insights, including a personal account that addresses the complexities of handling medical mistakes with grace and professionalism.
Key Takeaways:
- Communication is Crucial: Whether with clients or your team, clear and empathetic communication is vital. It's about balancing truth and transparency with the compassion needed to maintain trust and rapport.
- Learning from Errors: Acknowledging and documenting medical mistakes can turn a negative event into a learning opportunity. It lays the groundwork for supportive practices like "morbidity and mortality rounds" which can foster team unity and improve procedures.
- Support Systems Matter: Discussing medical errors can take a toll on mental health. Establishing a solid support system, both personally and within the clinic, is essential for dealing with the emotional repercussions of these events.
Check out our website at theveterinaryproject.com for more info about the show, our hosts, and all things Veterinary Project, watch full episodes on YouTube, or follow us on Instagram @theveterinaryproject.
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