In this episode, Andrew talks with Alan Coleman, CPO at Plume, about how the company is moving beyond Wi-Fi management to improve the overall connected-home experience. They cover smart home reliability, AI-powered troubleshooting, cybersecurity, and why open standards like Thread and Matter matter for the future of home networking.
Topics covered:
Plume’s shift from hardware to software
How ISPs use Plume to manage home connectivity
AI, customer care, and network optimization
Thread, Matter, and smarter routers
Privacy and cybersecurity in the connected home
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