Ep. 278: What It Really Takes – Inside the Business Excellence Certification and the 2025 Recipients

What does it really mean to run a business at the highest level? In this episode, Molly sits down with NCG Senior Business Coach and Director of Operations Kathryn Freeman to break down the Nolan Consulting Group Business Excellence Certification:  a multi-faceted framework that looks beyond revenue to measure how a business performs financially, how it treats its team, and how it shows up for its customers. Kathryn walks through how the certification was built, what the review process looks like, and which metrics tend to be the hardest to hit. Plus, a well-deserved congratulations to the 2025 recipients: Kennedy Painting, Olympic Painting, River Birch Builders, and Textbook Painting