In this episode of the Tyler Tech Podcast, Chris Merdon, president of Tyler’s Appraisal & Tax Division, joins Tyler appraisal experts Mike McFarlane and John Valente for a conversation about leadership, innovation, and the future of property appraisal. Drawing on more than 30 years of public sector experience, Chris shares his perspective on client-focused leadership, emerging technologies, and the evolving needs of government agencies.
The discussion explores how artificial intelligence, cloud technology, and data-driven processes are reshaping appraisal and tax administration. Chris, Mike, and John examine the opportunities and challenges that come with modernization, including workforce transitions, technology adoption, and the importance of helping agencies navigate change at a pace that aligns with their goals and priorities.
The episode also looks ahead to the future of the appraisal industry, from automation and advanced analytics to more integrated platforms and service delivery models. Throughout the conversation, Chris emphasizes the importance of collaboration, education, and long-term planning as governments work to modernize operations while continuing to deliver trusted services to the residents they serve.
This episode also highlights emerging strategies for building efficiency in the public sector, with insights into how agencies are using technology and process improvements to do more with existing resources.
· Download: How Governments Build Efficiency at Scale
And learn more about the topics discussed in this episode with these resources:
· Download: AI for Impact: Proven Results for Government
· Download: AI Modeling & Statistics Overview
· Download: State CIO 2026 Priorities Playbook
· Download: Modern Governments Live in the Cloud
· Read: Thriving Amid Constraints: Strategies for Assessment Offices
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