Courtney McNamee on Modernizing Revenue Cycle and Improving the Patient Financial Experience

In this episode, Courtney McNamee, Director, Revenue Cycle and Reimbursement, Altru Health System, discusses building a more proactive, patient-centered and data-driven revenue cycle while responding to payer pressure, reimbursement changes and the growing role of AI and automation. She also shares how Altru is preparing for thoughtful growth across rural communities and strengthening the patient financial experience.