Grit
Avsnitt

Inside the AI Startup Making Customer Support 65% Cheaper

Dela

How do you keep up when you go from 50 to 500 employees in a year?

Jesse Zhang shares how Decagon scaled that quickly, from hiring ahead of demand to keeping the company connected as the team grows.

He also explains why the zero-to-one phase is so different from scaling, and how Decagon found its way out of the idea maze in just three weeks.

Guest: Jesse Zhang, Co-founder and CEO, Decagon


Connect with Jesse Zhang


Connect with Joubin:


Email: grit@kleinerperkins.com


Follow Grit on 


​Learn more about Kleiner Perkins

Podden och tillhörande omslagsbild på den här sidan tillhör Kleiner Perkins. Innehållet i podden är skapat av Kleiner Perkins och inte av, eller tillsammans med, Poddtoppen.