Young aftermarket leaders want clearer paths, more trust and better communication from today’s executives. Elisse Richardson, district sales manager at Driv and chair of Modern Industry eXpertise (MiX), a leadership council made up of young industry leaders, about research findings. She explores why only so few high-potential leaders feel unclear on advancement, why many hesitate to raise concerns and how shifting priorities without context erodes alignment. Richardson explains how reverse mentoring, over-communication and letting young leaders own decisions – and even fail – can improve retention and performance.
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