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Deep Dive: For over a century, Qantas built a reputation as Australia’s most trusted airline ... until COVID forced a desperate survival strategy that triggered the biggest reputational crisis in its history.
Former CEO Alan Joyce was the man at the helm during those three years, overseeing brutal layoffs, emergency repatriations and a response that saved the company from impending bankruptcy.
But that also came with severe public backlash that defined his final years at the helm.
In this episode of The Briefing, Sacha Barbour Gatt sits down with Joyce to discuss his new memoir Riding the Jet Stream and his own reflections on what it took to save the Flying Kangaroo, and whether he regrets any of it.
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