Retention isn't an email problem. In supplements it's a full funnel problem, and I'll show you why. In this episode I discuss the payback period problem in supplements. The reorder gets decided long before anyone sends a retention email. I break down what's really happening in your customer's head around day thirty, why the first sale needs all four supplement buying forces but the second one runs on hope and belief, and five changes that shorten payback. Four of them happen before your customer ever takes the first dose.
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Bobby Hewitt, Supplement Marketing Growth Specialist. Innehållet i podden är skapat av Bobby Hewitt, Supplement Marketing Growth Specialist och inte av,
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