Artificial intelligence is reshaping insurance—and raising important legal, regulatory and practical questions for insurers, policyholders and the professionals who support them.
In this episode of the Society of Actuaries Research Institute's Get Plugged In Podcast, host Dale Hall, Managing Director of Research, welcomes Christine Worthen for a discussion about how AI is changing the relationships among insurers, policyholders, regulators, technology providers and other participants across the insurance ecosystem.
The conversation explores AI's growing role in underwriting, pricing, customer service and claims, along with key considerations surrounding policyholder protection, data rights, privacy, transparency, regulatory compliance, governance and third-party vendor risk. The episode also examines questions of liability, litigation and accountability when AI influences insurance decisions.
Listeners will also hear what actuaries and insurance leaders should be considering today as AI-related legal and regulatory issues continue to evolve.
Listen to the episode and explore additional artificial intelligence research, tools and resources from the Society of Actuaries Research Institute at soa.org/Research Institute.
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