Tash Willcocks (TPX Impact) on navigating uncertainty, intellectual humility, leadership in turbulent times, why zebras don't get ulcers, the importance of structure in enabling agility, how to actually build psychological safety and more

 A wide-ranging chat with Tash Willcocks (Head of Learning Design at TPX Impact) on organisational culture, leadership, and how to deal with change and uncertainty.

Tash mentioned a whole load of ideas, articles, books, and thinkers - a few of which I've linked to below:

Tash's Medium lives here:
https://medium.com/@tash-willcocks

This is the first post I read from Tash, which touches on Kotters Dual Operating System, and cheese toasties
https://tash-willcocks.medium.com/dont-micromanage-the-cheese-661eb056fca7

More on Kotters system
https://www.forbes.com/sites/georgebradt/2014/05/14/leverage-john-kotters-dual-operating-system-to-accelerate-change-in-large-organizations/

VUCA
https://en.wikipedia.org/wiki/VUCA

Kevin Kruse on BANI
https://www.forbes.com/sites/kevinkruse/2025/02/03/forget-vuca-bani-is-the-new-framework-world/ 

The virtue of intellectual humility with Dr. Tenelle Porter
https://www.youtube.com/watch?v=C4W3ENXbzgg

The SCARF model on motivation
https://neuroleadership.com/your-brain-at-work/scarf-model-motivate-your-employees

Thea Snow on "certainty artefacts: the constructs we create to make sense of the world" is linked via this post from Tash
https://www.linkedin.com/posts/tashwillcocks_quotedumpday-design-drawing-activity-7299698981138280449-olTU/

Amy Edmondson on Psychological Safety
https://www.amazon.co.uk/Fearless-Organization-Psychological-Workplace-Innovation/dp/1119477247

Edgar Shein on organisational culture
https://mitsloan.mit.edu/ideas-made-to-matter/5-enduring-management-ideas-mit-sloans-edgar-schein