In this third episode of the City Interaction Lab podcast Stuart chats with Adam Banks and Konstantin Samoyov from UX-Study.com. The pair shed light on their user-centred approach to usability lab design, epitomised by their ‘Lab in a Box’ platform that provides a consistent and reliable lab experience for researchers across organisations. Our conversation includes the pair's origins at Google, things to consider when setting up a usability lab and an introduction to the field of Research Operations. If you have previously set-up a usability lab or about to embark on the process of doing so then this is the episode for you.
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