Artificial Intelligence has moved far beyond chatbots.
In this episode of Techcetra, in partnership with @salesforce Leslie D'monte speaks with Kapil Mahajan, Global Chief Information & Technology Officer at Allcargo Group, explains how AI agents are transforming one of the world's largest logistics industries—from automating freight quotations and invoice processing to managing global supply chains at scale. He argues that tomorrow's logistics companies will actually be technology companies delivering logistics as a service.
The conversation explores how enterprises are deploying AI agents, why clean data is the foundation of successful AI adoption, the importance of human oversight, and how organisations can build guardrails to ensure AI remains secure, compliant and reliable.
In this episode:
Why logistics companies are becoming technology companies
AI Agents vs Generative AI
Building enterprise AI with clean data
Automating global freight operations
How Allcargo handles 40,000+ customer quotes every month
AI governance, compliance and guardrails
The future of autonomous enterprise workflows
If you're interested in enterprise AI, digital transformation, logistics, supply chains or the future of automation, this conversation offers practical insights into AI adoption at scale.
#AI #AIAgents #Logistics #SupplyChain #ArtificialIntelligence #EnterpriseAI #Automation #DigitalTransformation #Allcargo #Salesforce #Techcetra
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