A beauty and wellness chain is under scrutiny after investigations uncovered allegations of coordinated high-pressure sales tactics, with some customers reportedly feeling trapped into buying expensive products and treatment packages. In some of the most concerning cases, elderly consumers were allegedly encouraged to use their CPF savings to pay for purchases they never intended to make.

On What's Trending, Nadiah Koh and Nazirul Asrar discusses the use of pressure sales tactics and why people keep falling for it.

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