One tiny word can sabotage an entire coaching conversation. We dig into why “but” quietly deletes praise, why “I’m frustrated” can hijack the room, and how a simple swap to “and” changes what your team hears and feels. We walk through practical leadership communication you can use immediately, including framing an improvement area as a future strength and asking questions that spark ownership instead of defensiveness.
We also get real about AI in the workplace. We love the tools and we use them, but we’re blunt about where automation can backfire, especially around performance reviews, merit raises, and promotion news. If AI saves leaders time, we argue that the real win is reinvesting that time into human-based coaching, relationship building, and the kind of trust that makes hard feedback possible.
You’ll hear a story-driven look at coaching “negative attitude” employees without labeling, shaming, or escalating. The takeaway is a repeatable approach: practice conversational skills, use neutral language like share, opportunity, perspective, and observation, and commit to a series of conversations that help people change and sustain it.
If you want better employee engagement, stronger performance conversations, and leadership coaching that actually sticks, listen through and try the language out loud. Subscribe, share this with a leader who coaches, and leave a review, then tell us what phrase you’re going to replace first.
Welcome to Coaching Conversations
We have created a NEW and Innovative line of books called Workplace Coaching Books. These books use QR codes with embedded audio and video lessons speaking directly to the reader. Each book comes with assessments and journal based coaching pages where they document what they've learned and what they've applied. In addition each book comes with the self analysis link that prompts them to share what they've learned and what they've put into action leading to greater learner application a
Coaching Talks is a dynamic leadership development speaking series customized to your needs. Need help spreading the value and application of workplace coaching? Let us help:
We provide many styles of speaking services:
We provide virtual keynotes
We specialize in 4 part virtual series (we always customize)
We have a unique feature called "Speaker Tracks" where we send to all audience members reinforcement lessons after the talk (to the pc or cell phone), thus keeping people on track after the talk
Podden och tillhörande omslagsbild på den här sidan tillhör
Tim Hagen. Innehållet i podden är skapat av Tim Hagen och inte av,
eller tillsammans med, Poddtoppen.
