Most companies will tell you they value emotional intelligence. Far fewer can tell you what that actually looks like on a Tuesday afternoon, when someone's frustrated in a meeting, or a team is quietly burning out and nobody's said a word about it. I feel what's disappointing is that people treat emotional and social intelligence as some add-ons to culture. But realizes later, that it's not.  

So today in this episode, we'll try to understand what it actually takes to build that into an organization on purpose, not by accident. And to help us, we have with us Becca McKnight, Manager of the Emotional & Social Intelligence Program at Promega Corporation. 

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