Microsoft is retiring natively provided SMS and voice authentication in Entra ID, and the clock is ticking: passkeys become the default experience on September 1, 2026, and Microsoft-provided telecom delivery is fully retired on February 1, 2027.  We walk through the timeline, what admins should do now to find and migrate affected users, and when the new Security Store telecom providers make sense. We also cover the everyday struggle: moving Microsoft Authenticator to a new phone without locking yourself out.

(00:00) - Intro and catching up.
(05:00) - Show content starts.

Show links
- Passkeys by default | MS Learn

- Transfer Authenticator to a new phone  

- SMS/voice usage analyzer script  

- Plan a passkey deployment  

- End-user communication templates


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