Australia’s aged care regulator is investigating dozens of complaints that aged care providers are charging fees for services that older Australians can’t use or even understand. Meanwhile, a class action against one of Australia’s largest for-profit providers has also alleged it charged residents additional fees for basic services it is legally obliged to provide. Nour Haydar speaks to Guardian Australia medical editor, Melissa Davey, on the alleged illegal fees being charged to vulnerable Australians
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