Japan’s service culture sets a global standard, blending efficiency, politeness, and surprising little touches of care. Join Jason and Paul as they dive into the roots of omotenashi and how it shapes everyday experiences.

Topics Covered:

What is Omotenashi?

History

Keigo

Examples of Omotenashi

The Dark Side of Customer Service

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Podden och tillhörande omslagsbild på den här sidan tillhör Jason Nieling and Paul Bresin. Innehållet i podden är skapat av Jason Nieling and Paul Bresin och inte av, eller tillsammans med, Poddtoppen.