The Great Small Business Squeeze: People, Prices, and Productivity

Small business optimism is rising—but so are the pressures of running one. Chris, Jonathan, and Sasha dig into the forces reshaping service businesses: a tightening labor market, soaring health insurance costs, the AI adoption gap, weakening pricing power, and the push to get more from existing teams. Is the answer hiring, training, technology, higher prices, or simply operating better? A practical debate about how growing businesses can navigate the squeeze without burning out their people or sacrificing growth.

Produced by Trainual