On the Tools: What Being a Renewable Heating Engineer Is Really Like Today

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In this episode, Nathan speaks with Guild engineers Michael Waring (Bromley Energy) and Liam Knowles (The Heating People) about the daily realities of working on the tools in modern heating engineering. They move past surface-level talk to explore what it actually takes to run and grow a high-standard heating business today. 

Key discussion points include:

• The Recruitment Struggle: Why finding installers with the right work ethic, care, and attitude matters far more than baseline qualifications. 
• Managing the Workload: How elite installers balance surveys, admin, and on-site labor using 30-minute triage calls and AI phone receptionists.
• MCS & Accreditation Realities: Navigating certification schemes, paperwork, and quality management systems as an established installer. 
• Evolving Skills & Tech: Moving from gas boilers to heat pumps and air-to-air systems, tackling product shortages, and managing post-installation handovers. 
• The Future of Training: Rethinking traditional college apprenticeships, on-the-job learning, and where manufacturer support needs to step up. 

An authentic look into the modern heating trade directly from those doing the work every day. 

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