Dan Bratshpis, CEO and Co-founder of INSHUR, joins host Rob Galbraith to discuss how commercial auto insurance is being reimagined for the platform economy — and why traditional products are failing the drivers powering the gig economy.
Dan built INSHUR from a two-person MGA startup into a 200-person global company operating across the US and UK, with embedded insurance partnerships with platforms like Uber, Amazon, and DoorDash. His approach: build coverage that works with how people actually live and work, not how insurers traditionally categorize risk.
In this episode:
Why traditional commercial auto products fall short for gig and platform workers
How INSHUR embeds insurance directly into platform onboarding — and what that data advantage means for underwriting
The usage-based wallet model: pay-per-ride, pay-per-delivery, pay-per-minute
How COVID wiped out rideshare demand overnight — and became the pivot that launched INSHUR's delivery insurance
Why INSHUR built Komodo Claims from scratch instead of outsourcing to TPAs
What autonomous vehicles mean for frequency, severity, and the future of commercial auto insurance
Key Quotes:
"What doesn't kill you makes you stronger."
"Technology is an enabler to do things differently, do things better."
"Claims is kind of at the heart of insurance."
"These things don't get into accidents nearly as much as humans do." — on autonomous vehicles
"Insurance is a really big part of protecting this new economy."
Timestamps:
09:05 — The wedding night pitch that launched Columbia Pacific Finance (placeholder — update with actual)
10:55 — From Wall Street to rideshare insurance (placeholder — update with actual)
19:13 — The COVID cliff: how INSHUR pivoted to delivery insurance overnight
23:49 — Building Komodo Claims: why INSHUR owns its claims infrastructure
26:22 — Autonomous vehicles and the frequency drop coming for commercial auto
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