We explore what it takes to turn powerful AI capabilities into products customers actually use and trust, from conversational intelligence and context management to human-AI collaboration, product metrics, and moving beyond AI pilot purgatory.

Key Highlights:

  • What separates an AI feature or assistant from a truly agentic product capable of taking action.
  • How product teams should think about context, permissions, user control, reliability, and human oversight.
  • Turning calls, messages, and customer interactions into actionable insights and intelligent workflows.
  • Why promising AI pilots often struggle in production  and what product teams can do differently.
  • Why task completion isn't enough and how teams should think about quality, customer experience, trust, and business outcomes.

🎧 Tune in to Episode 67 to hear Tanvi Kopardekar’s perspective on designing the next generation of AI-first products  and what changes when software stops simply answering questions and starts taking action.

Be sure to mark your calendars for the annual ALD SF on Nov 5. Join us for the Enterprise Builder’s conference to hear from experts on how AI is shaping the enterprise AI. Apply to attend for FREE:https://ailovesdata.com/san-francisco/ 


 

Writer and Host: Anna Anisin

Produced, edited, and mixed by the Formulatedby Team

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