Small Business Customer Service, Self-Promotion, and Sales Tips

Topics discussed in this episode:

• How to handle customer support issues when you partner or integrate with third-party companies who experience challenges.
• Taking responsibility for poor customer experiences and how to rectify them.
• Why customer help documentation is critical to customer success.
• The importance of choosing strong third-party partners to ensure great customer experiences.
• How to choose business partners aligned with your values and vision.
• Jason's creative ideas to find a traditional book publisher aligned with his vision for his second book.
• Greg goes off on Sales and Self-Promotion and Jason talks him off the ledge.
• Marketers ruin everything, but we still need to market our products and services regardless.

Reach Jason Zook at Hello[at]JasonDoesStuff.com

Reach Greg Hartle at Online[at]GregHartle.com