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A missed outbound load can begin long before anyone reaches the loading dock. A pallet in the wrong location or a trailer blocked behind others can drain labour, slow throughput and threaten delivery commitments.

I’m joined by Phil Newsome, COO of Lazer Logistics, and Todd Boone, VP North America at Dexory. They bring complementary perspectives from yard operations and warehouse inventory, where incomplete information often hides problems until someone urgently needs the freight.

We examine why 98% inventory accuracy can still leave thousands of errors in a large facility, why six people might become involved in resolving a single discrepancy, and why more labour isn't always the answer to a congested yard. The bigger question: what changes when yard and warehouse teams can anticipate problems rather than chase them?

Listen now to see where operational delays really begin, and which decisions can keep freight moving.

 If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard.

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Thanks for listening.

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