In this video, I share the 9 impact zones of your business that will make the biggest difference in attracting new clients, retaining existing clients and increasing your revenue. 


00:00 Introduction
01:36 Creating Demand
03:34 Delivering Excellent Service
09:16 Shampoo Experience
14:24 Making Product Recommendations
19:53 Utilizing Social Media
38:15 Salon Atmosphere
39:44 Service Experience
44:32 Conclusion

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