Connection: how social media is changing the game, Learning from Leaders, Episode 8

In Episode 8 of Learning from Leaders, Microsoft's thought leadership video series, host Katie Martell talks with Katrina Munsell, US Digital Lead and head of the Microsoft Customer Experience Center, about the clear pillars that aren't going away: being data driven and enhancing personalization. Watch now to learn how you can foster genuine connection and create moments where your team and customers can have fun together as part of the process.
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