The Brand Called You
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Building Justice Infrastructure: Marcin Maciejewski, Founder & CEO of DelayFix, on Scaling Consumer Rights with AI

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How can technology make justice more accessible to everyone?

In this episode of The Brand Called You (TBCY), host Stephen Ibaraki speaks with Marcin Maciejewski, Founder and CEO of DelayFix, about his journey from law to entrepreneurship and his mission to make consumer rights more accessible through technology and artificial intelligence.

From his multicultural upbringing in Lebanon and Poland to his legal career and entrepreneurial ventures, Marcin explains how personal experiences and a strong sense of justice inspired him to help consumers exercise their rights.

Discover how DelayFix supports passenger rights, how AI is transforming legal services, and why Marcin believes scalable justice infrastructure can help millions of people access meaningful legal remedies.

In this episode, we explore:

  • The experiences that shaped Marcin’s worldview and passion for justice.

  • The creation of DelayFix and the fight for passenger rights.

  • How AI and legal technology can improve efficiency and accessibility.

  • Consumer protection challenges in aviation and banking.

  • Litigation finance and success-based models for legal assistance.

  • The role of advocacy in strengthening consumer protections.

  • Marcin’s vision of building justice infrastructure with the potential to reach one billion people.

  • The importance of defining a personal mission and creating a lasting impact.

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