PlastChicks host Lynzie Nebel is solo in this episode recorded live on the rooftop during the Global Tech Day 2026 at the new LS Mtron Global Tech Center in South Korea. She interviews John Wiley, VP of Operations, LS Mtron Injection Molding Machine. They discuss what makes a good service organization, understanding customer expectations and pain points, building customer trust, the role of the new Global Tech Center, the advantage of being able to see equipment in person, hybrid injection molding machines, progress in manufacturing automation and the profile of successful technicians.
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Lynzie Nebel and Mercedes Landazuri. Innehållet i podden är skapat av Lynzie Nebel and Mercedes Landazuri och inte av,
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