Debenhams Group CEO Dan Finleyexplains how the brand was rebuilt as Britain's online department store and whyits marketplace model is shaping the wider group.
Recorded at NRF Europe 2026 in Paris,this six-minute conversation with Alex Rezvan of The Retail Podcast and JillDvorak of NRF covers the value of the Debenhams name, AI in retail, and theplaybook for boohoo, boohooMAN, PrettyLittleThing and Karen Millen. Dan alsoexplains his ambition for Debenhams to be to retail what Spotify is to music.
Recorded in September 2026. Figuresand plans discussed reflect the interview at that time.
Chapters 00:00 Dan Finley at NRF Europe 00:39 Why save the Debenhams brand? 02:06 The online department store 03:04 Why Debenhams has no UK stores 03:37 Technology and AI in retail 05:18 Growing the marketplace 05:52 The playbook for the wider group
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