The As-a-Service Evolution: Lessons from Kaer on Scaling, Customer Trust and AI | Dave Mackerness | Standout UNSCRIPTED Ep. 373

Dave Mackerness, Director at Kaer and 2024 Stand Out 50 leader, returns to UNSCRIPTED to share what five years of scaling cooling-as-a-service has taught him — from building a regional footprint across Asia, to managing the customer behavior shift that comes with outcome-based models, to the AI platform Kaer has been building since 2017 that now makes their oldest plant their best-performing one.