A single AI-powered flight search just exposed a massive economic blind spot for the entire travel industry, new research reveals that treating women as one travel segment is quietly costing brands serious revenue, and Expedia's new chief AI officer just laid out the company's boldest bet yet.
On today's Skift Daily Briefing, Sarah Dandashy breaks down why AI-powered travel search is breaking a system built on the assumption that humans eventually give up, how brands still running generic women's campaigns are leaving their highest-value customers completely unreached, and why Expedia's answer to AI disruption is to become the infrastructure everyone else depends on.
Articles Referenced:
Honorable Mention: @AskAConcierge on IG
AI Impact on Travel Search Costs
Women Travelers Are Not a Segment. Treating Them as One Is a Strategic Mistake.
Expedia's New Chief AI Officer on What the Company Is Really Building
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