A sharp reality check reveals AI is being deployed in exactly the wrong places to address travel's labor crisis, hotel guest satisfaction just hit a new high with improvements across every segment, and the events job market has a clear message for planners right now.
On today's Skift Daily Briefing, Sarah Dandashy breaks down why travel has an AI strategy for its office workforce but still needs a real plan for everyone else, what's driving the biggest hotel satisfaction gains in years, and why deep specialization is the clearest path forward for events professionals in a tightening job market.
Articles Referenced:
Honorable Mention: @AskAConcierge on IGWhat If AI Doesn't Fix Travel's Labor Problem?JD Power: Hotel Guest Satisfaction in North America Climbs5 Top Event Industry Job Market Trends
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