Michael interviews Bob from Biblicare about a church-focused counseling platform that supports the full counseling workflow from intake forms, scheduling, session notes, and homework to analysis, reporting, and ministry oversight. Bob shares his ministry and programming background, including work with a missions agency, and explains Biblicare’s origin after a seminary friend with a large church needed a system beyond spreadsheets to prevent counselees from slipping through the cracks. They discuss how Biblicare helps churches create structure, improve administration, and give pastors visibility into counseling activity, trends, and aggregate data for training and budgeting, while also providing ongoing onboarding, coaching, and proactive support as a family-run company.
00:00 Conference Intro 00:43 Meet Bob 01:51 Origin Story 03:39 Church Need Emerges 05:49 Family Built Company 07:29 Kingdom Infrastructure Vision 09:31 What Biblicare Does 10:55 Onboarding and Process Design 13:01 Oversight and Reporting 17:23 Crisis Support and Coaching 22:24 Cookie Factory Care 25:45 Final Advice and Contact 29:15 Wrap Up
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