This episode has been brought to you by KingswaySoft.

The new Customer Insights with Matt Wittemann.

Dynamics 365 and CRM legend Matt Wittemann joins the podcast to discuss the Customer Insights solution that was made generally available recently.

Customer Insights have been in preview for a few years. During this time they have been some iterations of the solution, features have come and gone, and has now landed on a solution tailored to analyzing customer profiles and people using varying data sources. Listen in as we go through the feature set, to get clarity on who this product is for, and why it’s great solution for those companies.

 

You can read more about Customer Insights on Matt Wittemann’s blog here https://mattwittemann.com/

And the documentation from Microsoft. https://dynamics.microsoft.com/en-us/ai/customer-insights/

Don’t forget to follow Matt on Twitter @MattNC

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