How do you fix a $5 Trillion Industry which wastes $500 Billion on mouse clicks every year?
By not considering even a $100 Billion company a success. By hiring people who are heat-seeking missiles for pain. By questioning every default. By solving hard problems, then choosing even harder ones. By moving with an urgency that surprises everyone but you.
In this episode, Tanay Tandon, Co-Founder & CEO, Commure explains why US healthcare is a massive but inefficient market, which pays ~$500B in administrative “work tax,” and how language models and agentic software can automate much of that work, make healthcare feel like a Waymo, and give healthcare professionals more time to focus on actual care.
Watch this episode to learn what it takes to build and win in a massive, inefficient market.
00:00 - Heat-Seeking Missiles for Pain 01:30 - Speed Above Everything 03:11 - The $5 Trillion Healthcare Problem 03:56 - Epic Wasn't Built for AI 06:13 - The $500 Billion Admin Leak 07:24 - Why Healthcare Moves Slowly 10:14 - Why Hospitals Are Hard to Sell To 12:09 - The Real Opportunity Is Labour 13:41 - Point Solution or Platform? 15:16 - One Customer Pays $100 Million 22:46 - More Bad Days Than Good Days 25:18 - AI Changed the Healthcare Game 28:40 - Incentives Matter More Than Technology 30:24 - Healthcare's App Store Moment 32:20 - Why $100 Billion Isn't Big Enough 36:19 - Who Takes the Blame When AI Gets It Wrong? 38:32 - The Waymo Moment for Healthcare 39:46 - How the Best Startups Hire 42:12 - Customer Obsession Beats Everything 43:52 - Stop Paying the AI Experiment Tax 51:10 - Insurance Companies Are Terrific Enemies 55:34 - The Hidden Opportunities in Healthcare 59:35 - How to Win AI Talent War
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Connect with Siddhartha on: LinkedIn: https://www.linkedin.com/in/siddharthaahluwalia/ Twitter: https://x.com/siddharthaa7 ------------- This video is for informational purposes only. The views expressed are those of the individuals quoted and do not constitute professional advice.
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