#144 - Using AI to Create In House Software and Tools + The Value of a Phone Call

Marc, Ray, and Dan dig into how they've moved past treating AI as a fancy search engine and into agentic, "do-it-for-me" territory — building an in-house property management tool, diagnosing a stalling boat engine from uploaded videos, and turning a LIDAR kitchen scan into shop-drawing-level cabinet plans. They get practical about creating repeatable "skills" for tasks like certificate-of-insurance requests and podcast editing, and make the case for building your own custom apps instead of paying monthly for bloated software that never quite fits. Along the way they flag the real pitfalls: over-using AI until it costs more time than it saves, the etiquette of AI-assisted questions with busy tradespeople, data-security risks in shared skills, and why the human touch of a simple phone call is becoming a competitive advantage again.