Crowded public spaces present a unique security challenge. They must remain safe and resilient while also feeling open, welcoming and accessible.

In this episode, we speak with Lauren Campbell, Security Manager at South Bank Corporation, ahead of her presentation at the Security Expo conference this September.

Lauren discusses the changing role of security in major public precincts, the limitations of traditional guarding models, and the need for a more visible, proactive and coordinated approach. We also explore how security teams can balance public safety with customer experience, strengthen collaboration between agencies and stakeholders, and prepare for the evolving risks facing crowded places.

The conversation offers a preview of Lauren’s upcoming session, Changing of the Guard: Redefining Security in Crowded Places, without revealing the key operational insights and strategies that will be presented at the conference.

To book your place at this year's Security Conference, visit: https://securityexpo.com.au/whats-on/conference/

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