The System Works Exactly As Designed

Everybody talks about the technician shortage.

But what if there isn't one?

What if the real problem is an industry that burns through skilled technicians faster than it can replace them?

In this episode, I take a look at the automotive industry's favorite talking point and ask the question nobody seems willing to answer: If the technician shortage is so bad, why does nothing ever change?

We talk about flat rate pay, warranty labor times, dealership culture, technician turnover, corporate pressure, and the organizations that continue to defend a system that leaves many techs frustrated, exhausted, and eventually walking away from the trade.

This isn't an attack on the technicians still fighting every day in the bays.

It's a challenge to the people at the top who keep saying they care about the shortage while refusing to address the reasons experienced techs leave.

The truth is simple:

The system isn't broken.

The system works exactly as designed.

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