Penny Jefferson, RN, Director of Clinical Documentation Integrity Services in the HIM Division of Patient Financial Services at UC Davis Medical Center

In this episode, Penny Jefferson, RN, Director of Clinical Documentation Integrity Services in the HIM Division of Patient Financial Services at UC Davis Medical Center, joins the podcast to discuss whether AI is truly improving workflows and the importance of supporting the entire patient journey. She also shares insights on the growing need for clinical documentation integrity within workflows and how she defines success as a leader.