In this episode of FinTech’s DEI Discussions, Nadia Edwards-Dashti is joined by Joanna Akers-Khan, Senior Director, Global Regional Marketing at Feedzai, to explore the power of career pivots, inclusive leadership, and creating meaningful change in financial technology.
Jo shares her journey from a small town in Australia to a global leadership role in FinTech, reflecting on how curiosity, transferable skills, and a willingness to embrace new challenges led her into the world of fraud and financial crime prevention. She discusses why fraud prevention has become one of the most important sectors in financial services, the human impact of financial crime, and how technology is helping protect consumers around the world.
The conversation also dives into what inclusion really means in practice. From leading Women in Tech initiatives and employee resource groups to championing opportunities for others, Jo explains why inclusion is not about grand gestures but the small, consistent actions that create a ripple effect across organisations.
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