Scaling a dental practice isn’t just about adding operatories... it’s about having the right leadership and systems in place.
In this episode of the Nifty Thrifty Dentists Podcast, Dr. Glenn Vo sits down with Erica Benavente, Founder of Quest Dental Solutions, to discuss why many dentists hit a ceiling when they try to scale without executive-level operational support.
Erica shares her journey from dental assistant to COO, how she helped grow a practice into a 25-operatory super practice, and why a fractional COO can be the missing link between chaos and sustainable growth.
In this episode, we cover:
When dentists actually need a fractional COO
Why office managers can’t scale practices alone
How systems and staffing must evolve as practices grow
What changes when you expand to multiple locations
🦷 Sponsor Shoutout: Dentalree
Dentalree provides high-quality dental supplies and technology designed to improve efficiency and patient care.
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