Dan Christian talks to more of the travel industry than almost anyone, from CEOs to small tour businesses, and after two years of conferences dominated by AI, he wants to change the subject. For this year's Travel Trends summit, he built a full day around a different question: where are humans still relevant? Mitch, who leads that session, makes his case here that the industry has spent too long chasing the instant, on-demand service customers now expect, when what travel offers is the chance to be with other people again. Dan describes executives in an off-script room admitting they have no idea where AI is going, and he explains why he wants the industry's conversation to shift going into next year. Treat it as a preview of the summit, from two people who think the human side of this business deserves more of the conversation.
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