We all know that a confirmation phone call for vendor remittance changes is a standard control to avoid payment fraud. Anyone who has ever performed that duty knows how frustrating it can be to reach some vendors. One subscriber asked if they could use a video conferencing platform instead. Hmmm….
Keep listening.
Check out my website training.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. The Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
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